Written by epgonline.org - Last updated 27 July 2017

Privacy Policy

1. How we use your personal data

Information that you voluntarily provide. By registering as a user of this service you agree that your personal data may be used by the service provider for the purposes of periodic contact (where you have consented during registration) or for the purposes of market research.

You also agree that the service provider may retrieve information regarding your activity on this and other services under its control and ownership – or where you have used your username and password for access – for the purpose of creating a user activity profile (UAP), regardless of whether that UAP is personally identifiable or not.

The service provider may retrieve anonymous information regarding your activity on this and other services – for the purpose of creating a user activity profile (UAP). The UAP may be anonymised, for example it could be defined as the UAP for “a user thought to be a cardiologist based in the United States” or it could be personally identifiable, including your name, profession, license number, location, content preferences, browsing behaviour profile and other pertinent information as supplied by you.

Regardless of whether the UAP is anonymous or not, the service provider will primarily use the information contained within the UAP to better serve your content needs as part of this and related services.

The service provider may also provide access to your UAP to our subsidiaries and affiliates, and also to 3rd party organisations (including but not limited to pharmaceutical, medical device and other health information companies) for the purposes of market research, clinical trials, studies/promotional or email marketing activity. Such activities are usually infrequent and tailored to reflect your areas of interest based on your UAP.

Your personal contact information (name and email address) will never be passed to these organisations unless you expressly agree separately over and above the Terms of Use.

Web Server logs. Like the vast majority of service providers, we automatically gather web server log information – including your browsing behaviour – when you access one of our services.

This information is collected by the computer that hosts our website (called a "web server"). The web server automatically recognises some non-personal information, such as your IP Address, the date and time you accessed the service, the pages you visited, where you came from (e.g. Google), the type of browser you are using (e.g. Internet Explorer), the type of operating system (e.g. Windows 8.1) you are using, and the domain name and address of your Internet Service Provider. If our site is using cookies (discussed below), the web server will also collect this information.

We also use third party analytics service providers including (but not limited to) Google Analytics. In the same way that we directly collect information about users accessing this service, Google Analytics will – via javascript code inserted in our service pages – obtain, process and analyse similar information about our users.

We often review the server logs and Google Analytics to see which pages are being visited and get a better understanding of how the service is being used by our visitors. This allows us to maintain and enhance our service. In addition, in cases of system abuse, we may use this information in conjunction with your Internet Service Provider and/or local authorities to trace the source of any such abuse.

IP Addresses. This website uses Internet Protocol (IP) addresses. An IP address is a number assigned to your computer by your Internet Service Provider so you can access the Internet. Generally, an IP address changes each time you connect to the Internet (it is a "dynamic" address). Note, however, that if you have a broadband connection, depending on your individual circumstance, it is possible that your IP address that we collect, or even perhaps a cookie we use, may contain information that could be deemed identifiable. This is because with some broadband connections your IP address doesn't change (it is "static") and could be associated with your personal computer. IP addresses are used as part of the web server log information as stated above.

Cookies. This service uses "cookies". A cookie is a text file that our web server sends to your computer when you access a website. This section details what cookies we set, how to find cookies on your machine, and how to change your privacy settings to restrict the use of cookies.

Cookies enable us to improve your user experience on this service. The cookies we use are necessary to help us provide tailored content and monitor site use. Our cookies primarily store analytics information.

The information relating to the user that is stored in our cookies is limited to browser information and information derived from the IP address; we never store personal or sensitive information in our cookies.

This service automatically sets cookies for all users unless they are disabled in your browser settings. Disabling cookies could lead to the website not functioning properly and you may be unable to view the content in the manner that was originally intended.

By continuing to use epgonline.org you are consenting to the use of cookies by the service and service provider.

We use the following types of cookies on this site:

i) Session Cookies

As you browse around our site, there are often times when we need to remember technical information about you as you move from page to page. We use this technical information in a multitude of ways to enhance your user experience. This cookie contains no personally identifiable information and only lasts until you end your session and leave our site.

ii) Persistent or Login Session Cookie

When you log into a restricted area, we may set a cookie on your PC, to remember your login details. This can be used for your convenience so that on subsequent visits, you aren't required to provide the entire login information again. This cookie will remain on your computer indefinitely, even after you leave our site.

Third party cookies on our sites.

EPG Health Media (Europe) Ltd (publisher of epgonline.org) does not allow third parties to set cookies on your computer through this website unless these cookies are set at our request and are under our direct control and are not used or accessed by such third parties except as set forth in this statement.

Refusing and/or Controlling Cookies

Most of this website will still be visible to you if you elect not to allow cookies to be placed on your computer; however, certain functions such as becoming a registered user, may not be available. There are different methods for viewing and deleting cookies set on your machine, depending on the browser you are using. We recommend you visit the website of the browser’s publisher, where you should be able to find this information, or visit a site such as www.aboutcookies.org

2. Uses and Disclosures

We will use your information to respond to requests you may make of us, and from time to time, we may refer to your information to better understand your needs and how we can improve our websites, products and services. We may also use your information to contact you and/or provide you with general health information (like information on certain health conditions) as well as information about our products and services. We may also enhance or merge your information with data obtained from third parties for the same purposes.

We may share your information with agents, contractors or partners of EPG Health Media (Europe) Ltd in connection with services that these individuals or entities perform for, or with, EPG Health Media (Europe) Ltd. These agents, contractors or partners are restricted from using this data in any way other than to provide services for EPG Health Media (Europe) Ltd, or services for the collaboration in which they and EPG Health Media (Europe) Ltd are engaged (for example, some of our products are developed and marketed through joint agreements with other companies). We may, for example, provide your information to agents, contractors or partners for hosting our databases, for data processing services, or so that they can mail you information that you requested. EPG Health Media (Europe) Ltd requires that such contractors enter into contractual guarantees to observe security and privacy obligations at least as stringent as those set forth in this Privacy Policy.

EPG Health Media (Europe) Ltd reserves the right to share your information to respond to duly authorised information requests of governmental authorities or where required by law. In exceptionally rare circumstances where national or company security is at issue, EPG Health Media (Europe) Ltd reserves the right to share our entire database of visitors and customers with appropriate governmental authorities.

We may also provide your information to a third party in connection with the sale, assignment, or other transfer of the business of this website to which the information relates, in which case we will require any such buyer to agree to treat your information in accordance with this Privacy Policy.

Any third parties we share data with (except for governmental agencies to whom disclosure is required by law) will be contractually obligated to provide a level of privacy protection at least as high as that provided for in this policy.

3. Choices

Access and Correction. We provide you with the ability to edit the information in your user account information that you provided to us in registration by using your personal profile configuration area. You may request deletion of your user account by using the ‘Contact us’ page; you will be notified when your account has been deleted. Content or other data that you may have provided to us and that is not contained within your user account, such as blog posts or comments on other content, may continue to remain on our site at our discretion even though your user account is deleted.

Opting out of services. To be removed from our contact lists, please write to EPG Health Media (Europe) Ltd at the following address:

The Data Protection Officer

EPG Health Media (Europe) Ltd
Royal Victoria House
51–55 The Pantiles
Tunbridge Wells
United Kingdom

Please note that you may continue to receive messages while we are updating our lists.

4. Other Important Information

Minors. You should be aware that this service is not intended for, or designed to attract, individuals under the age of 18. We do not collect personally identifiable information from any person we actually know is an individual under the age of 18.

External links/websites and affiliates. epgonline.org, EPG Health Media (Europe) Ltd, our sponsors, advertisers and partners do not accept responsibility for content held within external websites linking to or from this service. The content of any such website in no way represents the opinions of the service provider. Such links are supplied purely as 'suggested links', the content of which is in no way warranted for accuracy or independence.

Changes to this Privacy Policy. We may update this Privacy Policy from time to time. For your convenience, we will make the updated policy available on this page. EPG Health Media (Europe) Ltd (publisher of epgonline.org) reserves the right to add, modify, or delete any of the services offered on its website at any time.

5. Contact Information

If you have any questions about this policy or our website, please feel free to use the ‘Contact us’ page.

You can telephone the EPG Health Media (Europe) Ltd (publisher of epgonline.org) Members Services Team on +44 (0) 1892 526 776

You can write to:

Member Services Team

EPG Health Media (Europe) Ltd
Royal Victoria House
51–55 The Pantiles
Tunbridge Wells
United Kingdom

6. Data Protection

Our registration number is Z9641242

For further information regarding the security of personal information please write to:

The Data Controller

EPG Health Media (Europe) Ltd
Royal Victoria House
51–55 The Pantiles
Tunbridge Wells
United Kingdom


Alternatively, to inspect the EPG Health Media (Europe) Ltd entry on the data protection register you may write to:

Data Protection

Information Commissioner
Wycliffe House
Water Lane
United Kingdom


© 2016 Copyright EPG Health Media (Europe) Ltd